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116 127 - Employee Relations |
Today's workforce places high expectations on their Human Resource department from communication and advice on confidential matters to recommending specific benefit options. In addition, employers expect the Human Resource department to behighly professional and competent in good employee relations. As a result, this course covers the following topics; customer service techniques, professional etiquette, confidentiality requirements, different work cultures and generationalattitudes, and career paths in the Human Resource field.
3.000 Credit hours 54.000 Lecture hours Levels: Credit Programs/Classes Schedule Types: Independent Study, Lecture, Blended <50% Online Business, Management & Admin Division Human Resources Department |